Responsible Gaming at tkbazz
We believe gambling should always be fun, controlled, and safe. Discover the tools and guidance tkbazz provides to help you stay in charge of your play — because your wellbeing comes before everything else.
Need Immediate Help With Gambling?
If you feel gambling is negatively affecting your life, your finances, or your relationships, please reach out to tkbazz support immediately. Our team can activate a self-exclusion on your account within minutes.
Email: [email protected] (plain text — not a link)Our Commitment to You
tkbazz is more than a gaming platform — it is a community built on trust and transparency. We take our duty of care seriously and have invested in a comprehensive responsible gaming framework that gives every player the tools, information, and support they need to keep gambling enjoyable and within their personal limits.
Know Your Limits
tkbazz gives you full control over how much you deposit and how long you play. Setting personal limits is not a sign of weakness — it is smart, responsible play that keeps gambling fun for the long term.
Recognise Problem Gambling
Gambling becomes a problem when it stops being entertainment and starts causing financial stress, relationship damage, or emotional harm. We provide self-assessment tools and clear warning signs to help you stay aware.
Non-Judgmental Support
Our support team is trained to handle responsible gaming requests with empathy and discretion. Whether you need a short time-out or a permanent self-exclusion, we will action your request without question and without delay.
Minor Protection
We use age verification checks during registration and KYC review to ensure that no one under 21 can access real-money games. If you share a device with children, please use device-level parental controls to prevent unintended access.
Fair Play Certified
All games on tkbazz use certified Random Number Generators (RNGs). Outcomes are entirely random and cannot be influenced by previous results, wager size, or player account status. Every player has an equal and fair chance.
Secure & Private
All responsible gaming settings, including deposit limits, self-exclusion status, and session history, are stored securely and are visible only to you and authorised tkbazz staff who need them for support purposes.
Responsible Gaming Tools
tkbazz provides a suite of practical tools that put you firmly in control of your gambling activity. All tools can be activated immediately by contacting our support team at [email protected]. There is no waiting period for protective measures — we action them the same day.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit. Once set, limits take effect immediately. Increases require a 7-day cooling-off period.
Session Time Limits
Restrict how long you can remain logged in during a single session. A visible session clock reminds you how long you have been playing.
Time-Out / Cooling Off
Take a short break from gambling for 24 hours, 7 days, 30 days, or 90 days. Your account is locked for the chosen period. No bonuses or promotions are sent during a time-out.
Self-Exclusion
Permanently or long-term exclude yourself from tkbazz. Exclusion periods range from 6 months to a lifetime ban. Once activated, re-opening your account requires a formal review.
Loss Limits
Cap the total amount you are willing to lose within a set time frame. Once your loss limit is reached, further wagering is paused until the period resets.
Activity History
Review a full breakdown of your deposits, withdrawals, bets, wins, and losses at any time. Transparency in your own activity is the first step to responsible play.
How to Activate Any Tool
Contact our support team at [email protected] with the subject line "Responsible Gaming Request" and specify the tool and settings you require. All protective measures — deposit limits, time-outs, and self-exclusion — are actioned the same day, typically within a few hours.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is often hard to recognise in yourself. The following warning signs may indicate that gambling is becoming a harmful habit rather than a leisure activity. If you recognise several of these in your own behaviour, we strongly encourage you to use one of tkbazz's responsible gaming tools or seek external support.
- Chasing losses: Continuing to gamble in an attempt to win back money you have already lost, rather than stopping at a planned point.
- Gambling with money you cannot afford to lose: Using funds reserved for rent, bills, food, or family responsibilities to fund your gambling activity.
- Hiding your gambling: Concealing the amount of time or money spent on gambling from family members, friends, or colleagues.
- Neglecting responsibilities: Missing work, skipping family commitments, or neglecting personal health and hygiene because of time spent gambling.
- Borrowing to gamble: Taking loans, using credit cards, or borrowing money from friends or family specifically to fund gambling sessions.
- Feeling unable to stop: Experiencing a strong urge to gamble even when you know you should stop, or feeling restless and irritable when not gambling.
- Escalating stakes: Needing to wager progressively larger amounts to experience the same level of excitement or satisfaction.
- Gambling as an escape: Using gambling to cope with stress, anxiety, depression, loneliness, or other emotional difficulties rather than addressing them directly.
Self-Assessment Questions
Answer the following questions honestly to get a clearer picture of your current relationship with gambling. If you answer "yes" to three or more of these questions, we recommend contacting the tkbazz support team or a problem gambling helpline.
Have you ever gambled with money that was needed to pay for essential expenses such as rent, utilities, or food?
Do you spend more time or money on gambling than you originally planned when you started a session?
Have you ever tried to reduce or stop gambling but found that you were unable to do so?
Do you feel irritable, restless, or anxious when you are not able to gamble?
Have you hidden or lied about the amount of time or money you have spent gambling from people close to you?
Has gambling ever caused you to miss work, school, or important personal commitments?
Have you ever borrowed money, sold belongings, or used credit specifically to fund gambling?
Do you gamble to escape feelings of stress, sadness, loneliness, or other negative emotions?
Take Action Today
Recognising a problem is the first and most important step. Contact tkbazz support at [email protected] or reach out to a local gambling helpline. You do not have to face this alone, and help is always available.
Tips for Healthy Gambling
Gambling can be a genuinely enjoyable form of entertainment when approached with the right mindset and clear boundaries. These practical tips will help you keep your gambling experience positive and well within your control.
- Set a budget before you play. Decide in advance exactly how much money you are comfortable spending as entertainment, and treat that amount as the cost of the experience — not as an investment you expect to recover.
- Set a time limit. Decide how long you will play before you start, and stick to it. Use the tkbazz session timer or simply set an alarm on your phone.
- Never chase your losses. Accept that losing is a normal and expected part of gambling. Chasing losses by increasing your stakes or playing longer is one of the fastest paths to financial harm.
- Do not gamble when you are emotional. Avoid gambling when you are stressed, upset, tired, or under the influence of alcohol. Decision-making suffers in these states and you are more likely to make choices you will regret.
- Take regular breaks. Step away from the screen at regular intervals, stretch, drink water, and reset your perspective. Continuous play reduces your awareness of time and spending.
- Balance gambling with other activities. Keep gambling as one leisure activity among many. If you find that gambling is crowding out hobbies, socialising, exercise, or family time, that is a signal to reassess.
- Keep gambling separate from finances. Use a separate, dedicated payment method (such as a dedicated bKash or Nagad wallet) with a pre-loaded fixed amount rather than your primary bank account for gambling deposits.
- Understand the games. Learn how each game works, including house edge and return-to-player (RTP) percentages, so you have realistic expectations about your chances of winning.
Protecting Young People
tkbazz is strictly intended for players aged 21 and above. We have zero tolerance for underage gambling and take every reasonable step to prevent minors from accessing our platform. Our measures include mandatory age declaration during registration, identity verification checks, and ongoing account monitoring.
If you share a device — a smartphone, tablet, or computer — with children or teenagers, we strongly recommend the following precautions:
- Always log out of your tkbazz account when you finish a session, especially on shared devices.
- Never save your login credentials in your browser on a shared device.
- Use device-level parental controls available through your phone's operating system settings to restrict access to gambling websites.
- Consider third-party filtering software such as Net Nanny, Bark, or similar tools that can block gambling-related content across all browsers and apps.
If you suspect that a minor has accessed a tkbazz account, please report it immediately to [email protected]. We will investigate and take appropriate action without delay, including permanent account closure and full deletion of any data relating to the minor.
Self-Exclusion in Detail
Self-exclusion is our most powerful responsible gaming tool. When you request a self-exclusion, tkbazz will permanently suspend your account for the duration you specify, during which time:
- Your account will be locked and you will be unable to log in or place bets.
- All pending promotional emails, SMS messages, and bonus offers will be stopped immediately.
- Any outstanding balance will be reviewed and returned to you via your registered payment method.
- You will not be able to create a new tkbazz account using the same personal details.
- Our systems will flag your email address, phone number, and identity documents to prevent re-registration during the exclusion period.
Self-exclusion periods available are: 6 months, 1 year, 3 years, or permanent. A permanent self-exclusion is irreversible. For shorter-term breaks, consider using the time-out feature instead.
To Request Self-Exclusion
Email [email protected] with the subject "Self-Exclusion Request", your account username, and your chosen exclusion period. We will confirm activation within a few hours and send you written confirmation. No questions asked.
Deposit and Loss Limits
Deposit and loss limits are among the most effective tools for keeping your gambling within a comfortable financial boundary. Here is how they work at tkbazz:
- Daily deposit limit: The maximum amount you can deposit within any 24-hour rolling period. Example: set a daily limit of ৳2,000 to ensure you never deposit more than that in a single day.
- Weekly deposit limit: The maximum total deposits across any 7-day rolling period.
- Monthly deposit limit: The maximum total deposits across any 30-day rolling period, ideal for managing your monthly entertainment budget.
- Daily loss limit: Once you have lost a specified amount in a single day, further wagering is paused until the next calendar day.
- Weekly and monthly loss limits: Similar caps applied over longer time frames to prevent cumulative financial harm.
Important: Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 7-day cooling-off period before the higher limit applies. This delay is intentional — it gives you time to reconsider and protects you from impulsive decisions made during a heated session.
Getting External Help
If you feel that your gambling has escalated beyond what tkbazz's in-platform tools can address, please do not hesitate to seek professional support. Talking to a qualified counsellor or helpline advisor is a private, confidential, and genuinely effective step. The following types of support are available in Bangladesh and internationally:
- National Mental Health Helpline (Bangladesh): Contact the Kaan Pete Roi (mental health helpline) for counselling support in Bangladesh. Services are confidential and free of charge.
- Gamblers Anonymous: An international fellowship programme based on shared experience and peer support, with online meetings available globally.
- Licensed counsellors: Seek a private therapist in Dhaka, Chittagong, Sylhet, Khulna, or other major cities who specialises in behavioural addiction. Many now offer sessions via phone or video call.
- Family support: If a family member's gambling is affecting your household, Gam-Anon is an international support group specifically for families of problem gamblers.
- Financial counselling: If gambling has caused debt, organisations such as BRAC and various NGOs across Bangladesh offer free financial counselling and debt management support.
You Are Not Alone
Problem gambling affects people from all walks of life, across all income levels and backgrounds. Reaching out for help is a sign of strength. tkbazz will support you every step of the way, including providing documentation of your account history to assist counsellors or financial advisors if you need it.
Ready to Play Responsibly?
Set your limits, know your tools, and enjoy tkbazz as the entertainment it is meant to be. Browse our games, check our FAQ, or log in to manage your account settings. 21+ only. Please gamble responsibly.